Shipping policy

Thank you for choosing Hush Athlete! Below is a summary of our shipping policy. By placing an order with us, you agree to the terms outlined below.

1. Shipping Locations

We offer international shipping. International customers are responsible for any customs duties, taxes, or additional fees.

2. Order Processing

Orders are processed within 1-3 business days. Orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Methods and Costs

• International Orders: Delivery typically takes 6-10 business days, depending on location.

Shipping costs will be calculated at checkout based on your location and selected shipping method. We offer free standard delivery on orders over £60.

4. Order Tracking

Once your order has been dispatched, we’ll send you a tracking number to monitor your package’s status.

5. Customs, Duties & Taxes (International Orders)

International customers may be subject to customs duties and taxes, which are the responsibility of the buyer. These fees are not included in the shipping cost.

6. Missing or Damaged Items

If your order is damaged or missing, please contact us within 7 days of delivery. We’ll assist you with a replacement or refund.

7. Incorrect Shipping Information

Please double-check your shipping details at checkout. We are not responsible for delays or non-delivery due to incorrect information.

8. Unsuccessful Delivery

If a delivery is missed, the courier will usually attempt redelivery or leave a notice. If the package is returned to us, we will contact you to arrange reshipping at the customer’s expense.

9. Returns and Exchanges

Please refer to our Return & Exchange Policy for information on returns. Shipping costs for returns are the responsibility of the customer, unless the item is faulty or incorrect.

10. Contact Us

If you have any questions, contact our support team:

Hush Athlete
Email: contact.hushathlete@gmail.com
Phone: available on request

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This policy provides you with key details about our shipping procedures and your responsibilities. By placing an order, you agree to these terms.