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FAQ
Why does the currency change to EUR at checkout?
Our website displays prices in your local currency for convenience. However, at checkout, all orders are processed in EUR. This ensures a smooth and secure transaction. Your bank or payment provider will handle any necessary currency conversion. This does not make your purchase more expensive, your total amount remains the same. It's just converted to EUR at the standard exchange rate.
How long will it take to get my orders?
We're committed to delivering your parcel through the best carrier and service available in your country. Please allow 1-3 business days for processing your order. Once shipped you'll receive a tracking link via e-mail, and you can follow the estimated delivery timeline below. Usually it takes 6-10 business days to receive your order. Keep in mind that delivery times are approximate.
Can I change or cancel my order?
We understand that circumstances may change, but our commitment to quick processing means we're already working diligently to prepare your order for shipment as soon as it's received. Therefore, we kindly ask our customers to contact our customer support immediately so that we can hopefully still follow your request.